Privacy Policy for APAC countries

We at VSM Abrasives Asia Pacific Pte. Ltd. (hereinafter “VSM”, "us", "we" or "our") are committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 (“PDPA”) of Singapore. This Personal Data Protection Statement (“Privacy Statement”) describes how we handle information we obtain when you access and use our services or communicate with us.

This Privacy Statement applies to our website, and our products and services (collectively, the “Services”). By submitting any personal data to us and by using our Services, you acknowledge that you have read this Privacy Statement and that you consent to us collecting, using and disclosing your personal data in accordance with the terms of this Privacy Statement.  If you do not consent to the terms of this Privacy Statement, please be aware that we might not be able to render all our Services.

We reserve the right to update this Privacy Statement from time to time. Any changes to this Privacy Statement will be posted to this page and will come into effect on the date of posting. You are therefore encouraged to check this page regularly.

 

What is "Personal Data"?

“Personal Data” means data, whether true or not, about an individual who can be identified from that data or from that data and other information to which we have access to. Personal data which you may provide to us include the following:

(a) Full name;

(b) NRIC, FIN (Foreign Identification Number) or passport number;

(c) Photograph or video image of an individual;

(d) Mobile telephone number;

(e) Personal email address;

(f) Residential address;

(g) Payment related information such as bank account details; or

(h) Information from cookies.

 

What isn’t Personal Data?

Please note that “business contact information” is not covered by the PDPA and this Privacy Statement. “Business contact information” refers to an individual’s name, position name or title, company name, business telephone number, business address, business electronic mail address or business fax number and any other similar information about the individual, not provided by the individual solely for his/her personal purposes.

 

When do we collect your Personal Data?

We will only collect your Personal Data where it is reasonable and appropriate to do so in the circumstances. In general, the ways in which we may collect your Personal Data include (but are not limited to the following):

(a) When you use and access our Services;

(b) When you submit forms relating to any of our Services;

(c) When you contact us with instructions, queries, requests, feedback or complaints;

(d) When you sign up for alerts, newsletters or other marketing material;

(e) When you make payment to us;

(f) When you make a speculative job application or apply for advertised vacancies on our career portal; or

(g) When we conduct market research, promotions or surveys.

By submitting your Personal Data to us, you warrant that all Personal Data is complete, accurate, true and correct. Failure to ensure that such data provided to us is complete, accurate, true and correct may result in inability on our part to provide you with our Services. If you provide Personal Data to us on behalf of another person, you warrant that you have obtained consent from that person to provide such Personal Data on their behalf, and you agree to indemnify and hold VSM harmless from any breach of such warranty.

 

For what purposes do we collect, use or disclose your Personal Data?

We may collect, use or disclose your Personal Data when you use our Services for the following purposes:

(a) To provide you with our Services;

(b) To improve your experience while using our Services including providing customisations, features and advertising;

(c) To comply with legal and regulatory requirements;

(d) To respond to your queries, requests, feedback or complaints;

(e) To evaluate and communicate with you the outcome of a job application submitted on our career portal;

(f) To communicate with you for marketing, research, survey or promotional purposes;

(g) To inform or update you of other products or services available from VSM and/or its partners/affiliates, where you have consented to be contacted for such purposes;

(h) To update you on changes to our Services.

We will only collect and use your Personal Data with your consent or deemed consent or as otherwise permitted under the PDPA or other applicable laws and regulations, and for purposes, which you have consented to, or where we believe it is necessary to protect our legal rights.  We may also use information about you in connection with legal claims, regulatory issues, audit function, merger, acquisition or funding.

 

How do we manage, protect and store your Personal Data?

We have appointed a Data Protection Officer who will oversee and ensure management of Personal Data in accordance with the PDPA. The contact details of our Data Protection Officer are listed below.

(a) Protection

We take breaches of privacy very seriously and will take all reasonable steps and employ appropriate security measures like rendering data anonymous or at least using pseudonyms to ensure that your Personal Data is securely stored and protected against unauthorised and illegal access, collection, use, disclosure, copying, modification, disposal or similar risks.

Unauthorised entry or use, hardware or software failure, and other factors, may compromise the security of your Personal Data. VSM does not warrant or guarantee in any way that your Personal Data or communications will always remain private and/or safe. VSM hereby disclaims any responsibility or liability directly or indirectly arising out of or in connection with, any loss, theft, or unauthorised access, collection, use, disclosure, copying, modification, disposal or similar actions with regard to any personal data held or maintained by us, except to the extent caused by our fault or negligence.

(b) Accuracy and Correction

We endeavour to ensure that your Personal Data collected is accurate and complete if the Personal Data is likely to be used by us to make a decision that affects you or is likely to be disclosed by us to another organisation.

To help us maintain the accuracy of your Personal Data, if there is any change or update in your Personal Data, please update us accordingly. Alternatively, if you wish to correct any of your Personal Data which we have, please write to our Data Protection Officer at the contact details below, and we will correct or update your Personal Data as soon as reasonably practicable.

(c) Retention

We will only retain Personal Data for as long as the retention is required for (i) the purposes for which such Personal Data was collected and (ii) for legal and business purposes. Otherwise, we will exercise measures to ensure such Personal Data is disposed of or discarded in a secure manner that would prevent further processing, unauthorized access, or disclosure to any other party or public.

 

What are your rights?

(a) Right to withdraw consent

You may withdraw your consent for the collection, use and disclosure of your Personal Data at any time by giving us reasonable notice. You may withdraw your consent by sending a written request by email or by post to our Data Protection Officer at the address below. Upon receiving your written request, we will inform you of the likely consequences of the withdrawal of your consent, and will cease to collect, use and disclose your Personal Data therefrom, unless otherwise permitted or required by the PDPA or any other applicable laws and regulations.

Please note that if you withdraw your consent to any or all use or disclosure of your Personal Data, depending on the nature of your request, we may not be able to offer or to provide to you our products or services or administer any contractual relationship in place.  

(b) Right of access and correction

You may request for information regarding your Personal Data that is in our possession or under our control, as well as information about the ways in which your Personal Data has been or may have been disclosed by us within a year before the date of your request.

 

Who should you approach?

If you have any feedback or enquiries relating to your Personal Data or if you wish to know more about our data protection policies and practices, please contact us at the following:

Ms. Birgitta von Dresky

T: +65 6408 8000

Email: vsmabrasives-dpo@luther-services.com

 

For more information about the PDPA, please visit http://www.pdpc.gov.sg.

This Privacy Statement shall be governed in all respects by the laws of Singapore.  

This Privacy Statement was last updated on July 2024.

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