An update from VSM AG about the COVID-19 virus

Latest news from VSM about the Covid-19 pandemic

Dear Customers, dear Business Partners, The Coronavirus is now posing enormous challenges to companies across the globe and requiring us to take wide-ranging measures to continue to ensure the security of our supply chains.

You know VSM AG to be a trusted and reliable partner. We have worked with our employees to identify solutions that safeguard our business capabilities to the greatest possible extent: even in these difficult times, we want to offer you our fullest support. You can continue to be assured of the following:

  • All deliveries can be made, and we are happy to handle your orders and enquiries as normal
  • We are currently experiencing no delivery bottlenecks and your orders can be delivered as placed
  • While your regional sales rep is not currently available for on-site visits, they look forward to receiving enquiries by phone or email
  • Our Customer Service employees can be reached Mondays to Fridays during our normal hours of business. You can phone our team on +49 511 3526 479 or mail them at

Despite all of the precautions we have taken to avoid any delivery bottlenecks, we are unable to generally guarantee our delivery reliability at this time. Any unforeseeable events occurring in the short term can of course lead to delays in the future.

We thank you for your patience and understanding. Please contact us if you have any questions about orders or delivery lead times.

Kind regards,

J. Henkel
Chief Sales and Marketing Officer

VSM · Vereinigte Schmirgel-
und Maschinen-Fabriken AG

Press Contact

Do you have questions or need information about our company? Please feel free to call us or send us an e-mail.

Sarah Trzynka

Press Contact

P +49 511 3526 334

About VSM

Drawing on over 150 years of experience, VSM AG is a leading company in the global abrasives market. Our core area of expertise is in the production of coated abrasives. VSM develops sophisticated abrasive solutions that are tailored to the needs of industry users, specialist retailers and trade professionals. The main focus here is always on customer benefits. With its subsidiary companies and sales partners, VSM is active in 70 different countries.

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